Funding Alliance Merchant Grow | How Our SME Funding Platform Works

General FAQ’s

Got a question about Funding Alliance? We’re here to help! Browse our General FAQs for quick answers.

How long does integration take?

It depends on the user journey you want to offer your merchants. A light integration can be launched within days. A deeper, more embedded integration takes approximately six weeks to launch.

Please keep in mind that integration timelines also depend on your capacity and capabilities as a partner, but we'll go over this with you first.

What data does Funding Alliance require to pre-score a
merchant?

Typically, we require six months of anonymised transaction data pertaining to your merchant base.

How are funding offers generated?

Offers are generated automatically by our internal credit risk engine, based on the anonymised transaction data you share with Funding Alliance.

What are the conversion rates we can expect as a partner to
Funding Alliance’s embedded funding product?

It depends on the level of integration. A deeper integration typically produces conversion rates of 25%.

Does Funding Alliance provide marketing collateral?

Yes, we do. Contact our Commercial team at [email] for more information on this.

Product FAQ’s

Got a question about Funding Alliance? We’re here to help! Browse our FAQs for quick answers.

If you can’t find what you’re looking for, don’t hesitate to get in touch with us.

How is an offer amount calculated?

Recap uses sophisticated credit models to calculate offer amounts for its merchants.

The higher the merchants’ average monthly revenue and the longer their trading history, the higher their offer amount.

How long does an application take?

Our online application only takes a few minutes.

How long does the approval process take?

It depends on the level of access to data. A pre-approved offer means that the approval is instant, whereas other applications can take up to two business days to be approved, but that is still pretty fast right?

Can merchants make changes to a submitted application?

A merchant is unable to edit an application that is being processed by our team. However, if they would like to make any changes or submit additional information, they can email this to [email].

What information and documents does Funding Alliance
require?

We have partnered with leading service providers to provide our merchants with a seamless online application process. The following information may be required:

Consent to access bank statement information using open banking (or a manual upload of most recent three months’ bank statements).
Consent for a soft credit check, which does not affect the merchant’s credit score.
Consent for a debit order mandate.
Basic information relating to all authorised signatories.

How can merchants use the funding?

The use of funds is unrestricted. As business owners, merchants know exactly what the strengths and weaknesses of their businesses are.

How do merchants repay Funding Alliance?

Merchants repay as they trade. That’s why the product is so flexible. Typically, they will repay an amount that is equal to a percentage of their daily or weekly sales. This percentage will be agreed when they accept and sign, and it can be revised from time to time.

Does Funding Alliance allow early settlements?

Yes, we do allow early settlements and merchants will receive a discount on the initial fee too. The majority of merchants prefer to keep their advance facility open and benefit from the free cash flow. Merchants can contact us via email on [email] to enquire about early settlements.

Where can merchants see their balances?

Merchants can simply log on to the Funding Alliance portal and view their balances or request a statement from [email].

Do merchants pay interest on a Funding Alliance advance?

No, the fee on merchants’ advances are charged as a fixed percentage of the advance value. This fee is charged upfront, and there are no hidden fees or extra costs.

Are merchants able to get a top-up?

Once merchants obtain initial funding, the process of obtaining additional funding becomes even easier. Recap offers re-advances to its merchants once a certain amount of their current advance has been paid down. As soon as their re-advance is ready, they will be notified via the Recap portal and we’ll send an email. Alternatively, they can contact us directly to enquire about a re-advance at [email].

How do merchants apply directly?

Funding Alliance is a partner-driven business. Currently our product is only offered via our partner channels, but merchants can always log on the Funding Alliance portal to check if they are eligible to apply for a re-advance.

Do you provide startup funding?

Unfortunately, we do not provide funding for startups. Merchant funding is measured against the average turnover of their business. To be eligible they need to be trading for more than three months.

What is unsecured funding?

Recap provides funding without requiring collateral or security. Merchants don’t need assets to take funding.

Is merchant data secure?

Yes, we use the best-in-class encryption and security to maintain a secure website. We are GDPR compliant and will only process, record or disclose information related to our credit process to provide merchants with funding. For more information, please view our Privacy Policy.

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